Training Programs
Crysand Consultants can assist you in a number of training programs designed for different needs. Whether you want to have a brief key note or humorous lunch or dinner presentation, or a training program from one hour to three days, we can help. Invest in interpersonal skills training, and it will be reflected in the bottom line.
Team Building & Cultural Change: Learning how to build effective teams that work well together.
- How teams go wrong
- Dealing with the difficult person you can’t change or control
- Staying or going?
- Reframing
- Constructive confrontation (advanced)
- Characteristics of good leaders
Conflict Management and Resolution: Learning how to operate with various conflict styles and constructively confront.
- Changing yourself or others
- Changing corporate cultures
- Changing perceptions
- Constructive confrontation /leveling
- Mediation and alternative dispute resolution
- Characteristics of good leaders
Problem Solving/needs or interest based negotiation: Learning alternative methods for resolving disputes and advanced mediation/negotiation techniques.
- Listening styles
- Considerations for mediation
- 5 phases of mediation
- Mediation and the leveling process
- Needs based or interest based bargaining
- Solving problems as a team
Tools for Quality Improvement: Learning team tools used in process improvement, including fish-bone diagramming, brainstorming, affinity grouping, and other quality tools).
- Fishbone diagramming
- Brainstorming
- Affinity grouping
- Flowcharting
- Aspects of a high performance team
- Team phases
- Creative problem solving
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